Contact & Support

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Explore our most common support topics before contacting us.

How does this app talk to my ex?

Our app creates a protective communication filter that prioritizes your emotional well-being. When messages come through, we ensure only amicable, constructive communication reaches you. If an abusive message is detected, we don't just block it - we provide a transformative approach. The app sends a notification to the sender explaining why their message was blocked, and offers an AI-generated alternative that communicates the same information respectfully. We're not just blocking communication; we're teaching healthier communication skills.

Will it take out the logistics or will important information get missed?

Absolutely not. Our app ensures critical information is preserved while protecting you from emotional harm. The sender is responsible for communicating necessary information without abuse. They have the opportunity to rephrase their message in a constructive way, ensuring no important details are lost while maintaining your emotional safety.

How do I download the app?

Getting started is simple! You can download the app from the App Store (for iOS) or Google Play Store (for Android). We've designed a quick, user-friendly installation process that takes less than 2 minutes. Once downloaded, you'll be guided through a simple setup that helps you create your profile and take control of your communication.

How does the reporting get to 3rd party?

Through your online portal, you can request reports to be sent via email to you or any specified 3rd party within 24 hours of your request. This gives you complete flexibility and control over your communication documentation.

Do I have access to the blocked messages?

Yes, but with a thoughtful approach. You can request reports of blocked messages via email within 24 hours of your request. This unique feature prevents constant checking while giving you the freedom to access information when needed. There's no limit to how many reports you can request, ensuring you're always informed while protecting your healing process.

What if my ex doesn't want to use the app?

No problem! This app is designed for your protection and is entirely one-sided. Your ex doesn't need to do anything special - they can continue to message you on your new number. We even make it easy by sending them your new contact card for simple saving. You're in complete control.

Do I have to change my number?

Not entirely. Your trusted contacts who communicate civilly will continue to reach you on your existing number. The app helps you manage communication by specifically filtering and blocking your aggressor while preserving connections with supportive, respectful contacts. We'll notify the aggressor about your communication boundaries and block their ability to contact you directly. Any incoming messages from them will be filtered through our protective system, ensuring your phone remains accessible to those you trust while maintaining your safety and peace of mind.

Need More Personalized Help?

Our support team is ready to assist you with any questions or technical concerns.

AmicableX helps you protect your peace by transforming how digital communication works.
Smart filters, AI coaching, and secure reporting—so every message supports your emotional wellbeing.

Contact Info

(801) 513-0770

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